ANCHORAGE, Alaska (KTUU) — Update (9:15 a.m.)
According to APD, Cell phone calls to 911 and 311 are now working. Police say intermittent issues may occur while repairs are being made.
A fiber line in the Lower 48 belonging to different carrier was cut during bridge construction yesterday and damaged phone service in Alaksa.
Original story:
An unknown technical issue affecting multiple cellular carriers in Anchorage is preventing 911 calls from being received by Anchorage Police and Fire dispatch.
According to an alert by APD on Saturday afternoon, calls to 911 and 311 via cell phone aren't being received by dispatch.
GCI customers are unaffected by the outage.
AFD issued a similar alert just after 2:00 p.m.
According to a post by Alaska Communications on Facebook, a fiber cut in the lower 48 is causing their customers with internet-based cell phone services to experience an outage.
Anyone needing assistance should use a land line to call 911 or 311, or to call the APD and AFD landline number at 907-786-8900.
It is unclear how widespread the outage is.
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UPDATE: Cell phone calls to 911 and 311 now working - KTUU.com
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